IT-001计算机网络规定-中英对照.docx

批准：审核：作成：Change变更1History已录Revision版本EffectiveDate生效日期Originator编写人ReasonsforChange修改原因1 .目的Purpose：通过本规定的实施确保对所有计算机、网络设备及软件应用进行正确的维护和管理。Toensureallcomputers,networkandsoftwareareappropriatelymaintainedandadministratedbytheimplementationofthisprovision.2 .适用范围Scope：所有部门的电脑和局域网。ItisapplicabletoallcomputersandLANnetwork3 .操作步骤和/或流程图Descriptionand/orFlowchart：3.1 计算机及其他设备管理Administrationofcomputersandotherequipments3.1.1 设备采购PurchasingequipmentsIT根据其他部门的需要和用户的要求，IT去准备请购单购买电脑和其他设备。Accordingtothedepartmentalneedsandusers'requirements,ITcreatesthepurchasingrequisitionforcomputersorotherITdevices.3.1.2 电脑酉己置管理CoEPUterCOnfigUratiOnadministration：各部门电脑的配置，根据各部门的工作性质和需求而给予相应的硬件和软件配置，各使用人员不准私自对电脑配置进行拆换。Accordingtothedepartmentalneedsandrequirements,computerconfiguration,includinghardwareandsoftware,arefullyadministratedbytheITdepartment.Allotherpersonnelarenotprohibitedfrommakinganychangetotheexistingsetting.3.1.3 电脑编号管理COnlPUteradministration：IT部在供应商交货时，确认电脑的规格和型号、品牌等与所请购资料无误后。然后对所购实的整机质量、性能进行验收，如验收无异常，对设备按财务部门给定编号管理，把编号贴在电脑主机和显视器上面，提供请购部门。并将设备型号、保修期、序列号等相关信息添加到IT设备清单文档中WhilereceivingITdevices,theITDepartmentshouldcheckthespecification,type,brandofthecomputer.Afterhavingconfirmedthecorrectinformation,theITpersonnelshouldverifythequalityandperformanceofthecomputer.Afterhavingconfirmedtheproperinformation,giveanumbertoeachcomputerinordertoidentifythefixedassets.Thenumbershouldbeattachedtothemachineandthemonitor,anditshouldreflectthepurchasingdepartment.Finally,thedeviceinformationsuchastypenumber,serialnumberandqualityguarantyshouldbeaddedintotheITdevicelist.3.1.4 电脑维护和保养COmPlJtermaintenance：各使用人员要定期对电脑作好清洁工作，保持通风、干燥，防止日晒、雨淋。使用完后，要将所有文档退出、保存到服务器，关闭电源。当停甩或换甩时，由总务做好停电通知工作。Usersshouldcleanthecomputersperiodicallytomakethemventilatedanddry.Also,Theyshouldbepreventedfromsunandrain.Afterwork,allthedocumentsshouldbeclosedandkeptinthenetworkdrive,andthepowershouldbeturnedoff.Incaseofpowershortageorpowerchange,therelatedmemoshouldbepassedovertoalldepartmentsbyAdministrationDepartment.3.1.5 办公设备管理OffiCeequipmentadministration：为了让办公设备得到正常的运行，普通员工不得更改打印机等设备配置信息。需要更换设备耗材请通知IT部11oInordertoensureofficeequipmentstoworkproperly,officepersonnelcannotchangetheconfigurationoftheequipmentssuchasprinters,faxmachineetc.Ifanyconsumablematerial,suchasinkcartridge,needstobereplaced,pleasenotifytheITdepartment.3.2 设备安全和信息安全SecurityofITequipmentsandinformation3.2.1 机房安全检查EXarnirIationofserverroom:IT人员定期检查机房设施，确认不间断电源工作良好，确认机房空调运行正常。检查服务器、网络设备是否有告警信息并及时排查故障。无关人员不得进入计算机房。ITdepartmentchecktheserverroomdailytoensuretheUPS/power,airconditionerworkproperly.Also,theserverandnetworkingsystemsneedtobecheckedinregularbasistoverifywarningsignalandtroubleshoottechnicalissues.OtherpersonnelotherITshouldnotenterserverroomwithoutpermission.3.2.2 电脑病毒防护管理Anti-VirUSprotectionadministration：各电脑均安装电脑杀毒软件，服务器会定时向电脑做出病毒库更新，电脑管理员定期对电脑进行查毒、杀毒处理，一旦发现病毒，立刻进行杀毒处理，并知会相关部门，以免感染其它部门电脑。各部门使用之软盘，在使用前均作杳毒、杀毒处理，严禁使用未经检查的磁盘。Everycomputershouldinstallanti-virussoftware,andtheupdateispushed-inbythecentralserverinregularbasis.TheITpersonnelshouldcheckandkillthevirusperiodically.Ifthereisanyvirusfound,theinformationshouldbegiventorelateddepartmenttopreventfurtherinfection.Viruscheckmustbedonebeforethedevice(externalhard-driveorUSBdrive)isusedinthecomputer.Anydiskwithoutviruscheckshouldn,tbeusedonthecomputers.3.2.3 帐号管理WindOWSaccountadministration公司计算机用户帐号由IT部门统一管理。帐号的创建由部门提出申请，部门负责人核准后交由IT部门创建帐号。WindowsuseraccountisadministratedbytheITdepartment.ThecreationofnewaccountsneededtobeapprovedbythedepartmentmanagerbeforesubmittingtoITdepartment.3.2.4 网络共享文件权限PermiSSionofsharedfolderonserver网络共享文件夹用于保存公司文档表单及各部门专用数据。公司文档文件的访问权限由管理部门批准，部门文件夹的访问权限则由各部门负责人批准。权限的具体设置交由IT部门处理“Thesharedpublicfolderisusedtostorecompanydocumenttemplatesanddepartmentpublicdocuments.Thepermissiontoaccesscompanydocumentsneededtobeapprovedbythecompanyadministrationdepartment,whilethepermissionofdepartmentdocumentsapprovedbythedepartmentmanagers.ITdepartmentisresponsibletograntproperaccessibilitytoeachpersonnel.3.2.5 ERP系统访问权限PermiSSiOnofERP(Yi-Fei)公司ERP系统(易飞)是公司业务的核心系统，对其各模块的访问权限都交由管理层核定后再由IT人员在ERP系统中设定。相关权限维护和审核都在易飞系统子中维护。Yi-FeiERPisthecorebusinesssysteminthecompany.ThepermissiontoaccessYi-FeimodulesneedstobeapprovedbyseniormanagementandtheconfigurationandfurthermaintenanceishandledbytheITpersonnel.3.2.6 数据备份BaCkUPofData为了防止电脑出故障丢失文件或资料，各部门的重要文件要求作好备份，用外置硬盘或在网络服务器上备份均可。具体情况视各部门备份内容及特质而定。Topreventdocumentormateriallosscausedbycomputerfault,allimportantdocumentsarerequiredtobeback-upontheserverwithinmultiamticnetwork.Thebackupproceduredependsonthefilepropertiesandcontents.个人工作文件可以备份至网络硬盘“U”，个人邮件在个人计算机和服务器上都有备份。ThepersonalworkingdocumentscanbebackeduptothenetworkdrivenameduLastName$”.Allemailsassociatedinoutlookexchangehavecopyinlocaldriveaswellasback-upintheserver.IT部门负责中心数据库的%份，包括ERP数据库和Intranet内容数据库。ITdepartmentisresponsiblef