g 类小作文.docx
,一.投诉信内容要点: 所要投诉或抱怨的事情是什么 捋时间地点及事情的经过及问感所在说清楚 你对解决问题的建议 告知你的联系方法如电话传真通讯地址等 注意事项: 古语要平和,不要用太过激的诃语 对解决问题的建设要合理 一封信只写一件密 事情的来龙去脉要写清楚投诉信一范例答案DearSirorMadam.Iamwritingyouocomp1.ainaboutstereo,whichIboughtinJanuary.Afteron1.ytwoysthingssta11edtogowrong.Thefirstprob1.emwastheCDdruwer.whichopenedandc1.osed1.ooquick1.y.1near1.vtrappednyfingersini1.Thenex1.dayIrecordedaDontoacassette.Everythingworked,butthesoundqua1.itywaseverypoor.On(hefo1.1.owingday,theCDPausebuttonstoppedworking.Natura1.1.y,Ire1.umedthestereotoyouforrepair.YourassistantsaidIwou1.dhavetowaiton1.yaweek.Aftertwoweeks,(henecessarysparepartshadsti1.1.no1.arrived.Eventua1.1.y,nineweeks1.a1.cr.Ic1.1.ec1.edthestereo.TheCDp1.ayerworkedproper1.y,buttherewasnoimprovementintherecordingqua1.ity.IamnotsatisfiedwiththeequipmentnorwiththeSCrViCC1havereceived.1amthereforewritingtoaskforafu1.1.refund.1wi1.1.returnthestereotoyourshoponMondayandIexpectoreceiveachequefor$250.Yoursfaithfu1.1.y.5分作文DearSirorMadain.IanwritingtoexpressnydissatisfactionWiIhnyroon-nwie.syouknowweshareoneoon,Icannotstudyintheroomata1.1.anymoreif1sti1.1.staythere.Shea1.wayshasfriendvisitingandhasir1.iesin1.heroom.TheymakeIo1.sofnoiseandswitchontheradiovery1.oud1.y,formethisenvironmentisVCrydifficu1.ttostudyand1needaquietroom.Evenborrowsmythingswithoutasking,itisVCryimpo1.ite.IrequestyoucangivemeanewroomnexttcnnbecauseIhavebeenaskedherhasParT沁Sinotherp1.acemanyIimCStheysti1.1.havepartiesinthewn.Irea1.1.ycannots1.ayin(hesameroomwithher.Iwou1.dbegratefu1.ifyoucou1.dchangemeasing1.eroom.YiMirsincere1.y.7分作文DearSirorMadam»Ianwritingyouk>expressmydissatisfactionwithmy11x)11ma1.eandrequestf>ranotheraccomr>dit1.ionnext1.ern.V1.ymainPnmICn1.isthatIcannotstudyinmyroombecausemyroommatea1.wayshasfriendsvisiting.Hca1.sohasfX11ics,whichusua1.1.yendsear1.yintheInorning.severa1.(inesaweek.Furthemiofeheoftenbom>wsmythingsWi1.hOU1.askingme.Icannotacccp<thissituationany1.ater,especia1.1.yhccauscIhavever)impo11antexamnexttc11nandIrea1.1.ymustMudyhan1.ThisiswhyIwou1.dbeverygratefu1.if1cou1.dhaveinotherroomnext(erm.hwou1.dbemos1.convenientformeno<havingtosharemyroomwithSomCbodye1.se.Iam1.ookingforward1.bearfromyousoon.Yoursfaithfu1.1.y.投诉信一常见用句 1amwntngwithrcgard,rctcrcncctinconnectionwith. 1amwritingtoexpressmyconcem,dissatisfactionabout. 1wou1.d1.iketodrawyourattentionto. Iamwritingtoyouocomp1.ainabouttheservice: IamwritingtoyouwihreferenceIotheabovetrip,whichyouorganized. 1havereceivedyourinvoiceNo1234-BAfor$3456butnoticedthatanumberoferrorshavebeenmade. Unfonunaie1.y.therea1.itywasVerydif1.feren1. 1regrettoinformyouthat: Wcregrettoinformyou(hatwewerenoata1.1.satisfiedwithyourservice. YoucanimaginemydisappintmentwhenIdiscovered: Youcanimagineourfee1.ingswhenwerea1.izedthatthiswou1.dmean: IcansupposethattheyourpartnerinSantoPau1.o. Ihavetriedtontactyoubyphonebutcou1.dgetanyoneWhOknewanythingaboutthisnutter. Wcenc1.oseareportonthedamageform: IcontactedyouraccountrepresentativeinBank,butunfortunate1.ywithoutanysuccess. Wcnn>stinsis1.onreceivingourpriorpayment: 1shou1.dtherefore1.iketohavemymoneyrefunded. I,hcrcforcI1.Ookforwardtohearingyourcomments. WeWoUIdbeinterestedtoknowifyoucanofferanexp1.anationforthispoorq1.ityofyourservice. Wewi1.1.keepthegoodsunti1.: Un1.essyoucanfu1.fi1.1.ourordersefficient1.yinthefuture,wewi1.1.havetoconsiderothersourcesofsupp1.y. I1.Ookfruard(ohearingfromyou.投诉信常用词汇annoyapo1.ogizecomp1.aindefectdisappointdissatisfyembarrassinconvenienceinform.of.refundreso1.verudeunreasonab1.e二.询问信涧向信的目的是寻求所需翌的信息:在IE1.1.S学法中出现的次数仅次于投诉信内容要点 做单说明场景'发明写作意图,说明目的是要寻求什么样的信息 要注然礼貌原则,只能就收侑人提供的信息进行询问,不要问不相关的信息注意事项如果某个问题较为严里,可以在主体段落中单独占一个段落在结尾段表明获取信息的急切心情提供联系方法以便收信人与你联系'并且感激对方询问信一范例答案DearSirorMadam.Iwriteconcerning(heavai1.abi1.ityofstudentaccommodaiion.Iamanoverseasstudentandwi1.1.arriveattheuniversityonthe5th()CtobCr.1wou1.d1.ike,asfaraspossib1.e,to1.iveoncampus.HoweverJmanu(fenw1.estudentandwou1.dpreferaquietroomawayfromyoungerS1.Uden【$.I'da1.soprefertosharewithotherIcriui1.estudents.PrVferab1.y1.hoSewhodon'tsmoke,however,thisisnotastrictrequest.Isha1.1.beaeadingfornyPh.D.inBio1.ogica1.Science,andwou1.d1.iketobewithineasywa1.kingdistanceof(be1.aboraior),ifthisispossib1.e.Neverthe1.ess,onceagainthisisapreferenceratherthanarequirement.Iamdue(oarrivein1.ondonon(hemorningof(he5thOctober.However,(hiswi1.1.bem),first(ine(ovisit(heUK.Asaresu1.t.!wi1.1.begratefu1.ifyoucana1.so1.etmehavedirectionstotheuniversity,a1.ongwithtraintimes,etc.I1.ookforward(obearingfromyousoon.Yourssincere1.y,1.isaChan询问信开头常见用句 Iamwritingtoenquireabout. Iwou1.dbegratefu1.ifyoucou1.dsendmefu1.1.detai1.sof. Iwonderifyoucou1.d. 1wou1.d1.iketoreceiveinformationregarding. Iamwritingtoaskifyoucou1.dpossib1.y. 1wou1.d1.iketorequestmateria1.sfor. Iw